Orient Travel Insurance

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Orient Travel Insurance


Setting out on a journey brings both excitement and unpredictability. When it comes to travel, having a reliable companion like Orient Travel Insurance can make all the difference. In this guide, we explore the world of travel protection, uncovering the details of Orient Insurance and how it can be your trusted partner in ensuring a smooth and secure voyage.

As we dive into the features, benefits, and the overall experience that Orient Travel Insurance offers, our goal is to simplify the complexities, providing you with clear insights that empower you to make informed decisions. Whether you’re a frequent traveler or embarking on a special trip, understanding the details of travel insurance is crucial. Let’s navigate this journey together, ensuring that your travels are not only memorable but also safeguarded by the comprehensive coverage of Orient Travel Insurance.

Features and Benefits of Insurance with Orient Travel Insurance UAE

1. Emergency Medical Expenses

Orient Travel Insurance takes care of unexpected medical costs that may arise during your journey. Whether it’s an illness or injury, the policy covers hospitalization, doctor visits, and other related medical expenses. This feature ensures that you receive necessary medical attention without having to bear the financial burden.

2. Medical Evacuation & Repatriation of Mortal Remains Baggage Delay & Loss of Personal Belongings

In unforeseen circumstances where you may need to be evacuated for medical reasons, Orient Travel Insurance provides coverage for the associated expenses. Additionally, the policy includes repatriation of mortal remains, offering financial assistance during challenging times. Moreover, in cases of baggage delay or loss of personal belongings, the insurance ensures compensation for the inconvenience caused.

3. Flight Delay & Flight Overbooking

Travel disruptions such as flight delays or overbooking can be frustrating. With Orient Travel Insurance, you are covered for these inconveniences. The policy provides compensation for additional expenses incurred due to unexpected delays or changes in your travel plans caused by flight-related issues.

4. Trip Cancellation & Curtailment

Life is unpredictable, and plans may change. Orient Travel Insurance offers coverage for trip cancellations and curtailments, providing financial protection in case you need to cancel or cut short your trip due to covered reasons. This feature ensures that you don’t suffer financial losses due to unforeseen circumstances affecting your travel itinerary.

Enjoying Travel

Types of Orient Travel Insurance

1- Travel Outbound Plans

Orient Travel Insurance offers comprehensive coverage for those embarking on international journeys with their Travel Outbound Plans. This type of insurance caters to individuals leaving their home country for travel purposes. The policy encompasses a wide range of benefits, including emergency medical coverage, trip cancellations, baggage protection, and other essential features to ensure a secure and worry-free travel experience.

2- Travel Inbound Gold

For individuals visiting the UAE, the Travel Inbound Gold plan by Orient Travel Insurance provides extensive coverage. This policy is specifically designed for inbound travelers, offering benefits such as emergency medical expenses, coverage for personal belongings, and protection against unexpected travel inconveniences. Whether you are a tourist or an expatriate returning to the UAE, the Travel Inbound Gold plan ensures that you have adequate insurance coverage during your stay.

Section 1 – Medical & Related Benefits (Including being diagnosed with COVID-19)Limit (up to) in AEDExcess
Emergency Medical & Associated Expenses (In-Patient and Out-Patient treatments)AED 150,000Nill
Emergency Medical EvacuationAED 7,500Nill
Accommodation costs related to COVID-19 quarantine: If diagnosed with COVID-19Up to AED 350/- per day (Max 14 days)Nill
Repatriation of RemainsAED 10,000Nill
Section 2 – Loss of Travel DocumentsAED 500Nill

Travel Inbound Gold – Premium Chart (Including 5% VAT)

Trip Band (Single Trip)Adult
(1 Day – 70 Years)
(71 – 79 Years)
30 Days + 10 Days Grace PeriodAED 48AED 192
60 Days + 10 Days Grace PeriodAED 80AED 320
90 Days + 10 Days Grace PeriodAED 100AED 400

How to claim Orient Travel Insurance Dubai

Claiming Orient Travel Insurance is a straightforward process designed to provide you with quick and efficient assistance when needed. Here’s a simple guide on how to initiate a claim:

  1. Contact the Helpline: In case of an emergency or if you need to make a claim, contact Orient Travel Insurance helpline as soon as possible. The helpline number is usually available in your policy documentation or on the insurance provider’s website. Provide them with essential details about your situation.
  2. Document the Incident: Collect and document all necessary information related to the incident. This may include medical reports, police reports (in case of theft or loss), travel-related documents, and any other relevant evidence. Timely and accurate documentation is crucial for a smooth claims process.
  3. Fill Out Claim Form: Obtain the claim form from Orient Travel Insurance. This form is typically available on the insurance provider’s website or can be sent to you upon request. Fill out the form completely and accurately, ensuring that all required fields are properly addressed.
  4. Submit Supporting Documents: Along with the completed claim form, submit all supporting documents. These may include medical bills, receipts for expenses incurred, proof of travel, and any other documentation specified by the insurance provider. Providing a comprehensive set of documents will expedite the claims process.
  5. Follow Up: After submitting your claim, follow up with Orient Travel Insurance to ensure that the process is progressing smoothly. Keep communication lines open and promptly respond to any additional requests for information or documentation.
  6. Claim Approval and Disbursement: Once your claim is approved, Orient Travel Insurance will initiate the disbursement of the agreed-upon amount. The funds will be transferred to your designated bank account.

How to Buy Orient Travel Insurance

Purchasing Orient Travel Insurance is a crucial step in ensuring a secure and worry-free journey. Here’s a detailed guide on how to buy Orient Travel Insurance:

  1. Research and Compare Plans: Start by researching the various travel insurance plans offered by Orient. Understand the coverage options, policy features, and exclusions. Compare different plans to identify the one that aligns with your specific travel needs.
  2. Visit the Official Website: Navigate to Orient Insurance’s official website. Most insurance providers, including Orient, offer an online platform where you can explore and purchase their travel insurance plans. The website provides detailed information about each plan, making it convenient for customers to make informed decisions.
  3. Select Your Plan: Once on the website, browse through the available travel insurance plans. Select the plan that best suits your travel requirements. Pay close attention to coverage limits, policy duration, and any add-on features that may enhance your protection.
  4. Fill in Personal Details: After choosing a plan, you’ll be required to provide personal details for yourself and any other individuals covered by the policy. This typically includes information such as names, ages, travel dates, and contact details. Ensure that all details are accurate to avoid complications during the claims process.
  5. Customize Your Coverage (if applicable): Some travel insurance plans offer additional coverage options or allow you to customize your policy. If there are specific add-ons or adjustments you’d like to include, this is the stage where you can tailor the policy to your preferences.
  6. Review Policy Terms: Before making the final purchase, carefully review the terms and conditions of the selected travel insurance plan. Understand the coverage inclusions, exclusions, and any limitations. This step is crucial in ensuring that the policy aligns with your expectations.
  7. Make Payment: Once satisfied with the selected plan and policy terms, proceed to the payment section. Orient Insurance’s website will provide secure payment options. Choose the preferred payment method and complete the transaction.
  8. Receive Policy Documents: After successful payment, you will receive the policy documents via email or in some cases by post. These documents contain all the essential information about your coverage, including contact details for emergencies and the claims process.

Frequently Asked Questions

What is the procedure to buy Travel Insurance online?

Buying travel insurance online is easy. All you need to do is, follow the instructions on our website, enter your personal details and buy using your credit card or debit card. The purchase is done on a secure page, and your card information is safe.

Does Orient offer an Annual multi-trip policy under Outbound Travel?

Yes, apart from policies for single trips of up to 92 days we also offer annual multi-trip cover. The annual multi-trip policy provides cover for any number of trips throughout the policy year, as long as no one trip is booked to last longer than 92 days

Is there an age limit on the Orient Outbound & Inbound policies?

Yes, our standard travel insurance policies – including extensions, are available to persons aged up to 70 years on Outbound and 65 Years on Inbound. We can explore covering upto 79 Years on referral basis.

When does cover begin and end?

You are covered as per the dates mentioned in the Certificate of Insurance once the policy is purchased. Single trip insurance cover ends on arrival to destination or on the date shown in your policy, whichever is earlier. Annual multi-trip policies terminate on the expiry date of the policy.

* However, please note that travel policies needs to be purchased before the commencement of the journey.

Are there any exclusions to the policy?

Yes. Some exclusions and conditions are specific to individual sections and General exclusions and Conditions apply to the policy overall. There is also a Health declaration with health exclusions that apply for cover to be effective. Please read the policy wording carefully to ensure you have the cover you need.


Orient Travel Insurance is your trusted companion for worry-free journeys. With diverse plans like Travel Outbound and Travel Inbound Gold, they cater to your specific travel needs. Enjoy features such as emergency medical coverage, baggage protection, and more, ensuring a secure voyage. Buying insurance is easy through their website, offering customization and convenience. Travel confidently with Orient, your ally in navigating the intricacies of travel protection.

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